Disaster and Emergency Management Relationship Intelligence
For the purpose of this blog team, group, network, and collaborative environment all refer to your team, the stakeholders that you interact with, community members, and others that are part of your emergency management plan or regional group. While a lot of people in these groups may not be your direct subordinates they are part of your team, network, or collaborative environment.
Chances are your emergency management agency or team is interconnected by teams—by people interacting in big and small ways every day. Every outcome relies on the ability to work well with others, but you can’t just snap talent together and expect them to function together as a team.
Your best results were probably created through relationships.
You are probably a disaster and emergency manager if you use these terms and phrases:
Whole of society approach
Breaking down silos
Collaboration
Better communication
Engagement
Innovation
Resilience
To perform at a high level and achieve results you need the best Relationship Intelligence you can get. Whether you call it:
situational awareness,
intelligence,
data, or
knowledge
Relationship Intelligence is a whole picture view of the motivations and strengths in your network or system.
During all four phases of the emergency management continuum disaster and emergency management practitioners must develop positive relationships with their community, with their stakeholders, with other business units in their organization. They need to realize how decisions are made during normal operations and during high-stress, high-consequence, and time-compressed situations.
Relationship Intelligence helps disaster and emergency managers to:
better understand past interactions, enabling a deeper understanding and appreciation of self and others,
manage choices and perceptions in the present moment, enabling more effective behavior and communication in relationships,
anticipate the thoughts, feelings, and actions of others, giving them greater control over the future outcomes of their relationships.
Relationship Intelligence provides visibility into the motives, conflict, and strengths of a team. Disaster and emergency managers who apply this insight will get the best of everyone’s strengths, and build a culture of resilient relationships that are responsive to challenges and opportunities.
Relationship Intelligence in the EOC or for IMTs
Develop strong emergency coordination/operation center teams by providing them with more than technical skills, help them assess their motivations and values.
Build high performing incident management teams by giving them insight into how they make decisions.
Enhance your collaborative environments with regional and community partners through data and a common understanding of who is on the team.
It does this by giving you the insight to adjust your approach to make interactions more effective. Relationships are connections built on a foundation of shared experiences and future expectations. It helps teams to identify past misperceptions, apply the right approach to the moment, and co-create a better way to work together in the future.
Relationship Intelligence also connects your strategy with your objectives. This is achieved through a conscious commitment to improving collaboration, building better teams, and coaching for performance.
Reduce Disaster Risk With Relationship Intelligence
When people discover how to harness what drives their personal performance, they not only take ownership for their choices, but they begin to appreciate differences in others and build trust. Together, teams learn to create quality interactions where problems get solved and work gets done.
Teams composed of strong relationships are less likely to have communication breakdowns. Focused on conversations where work gets done, teams with relationship intelligence promote healthy opposition to quickly see all sides of an issue, so they can make timely decisions that drive results. When disaster risk practitioners create an environment where everyone is empathic and willing to recognize all sides they can access more data, resources, and develop relationships that will create an effective system.
What if you had instant access into everyone's communication style?
The Core Strengths Platform that Hazardscape provides reinforces relationship intelligence across your entire network. And as more people take the assessment others can access their results, allowing the frame of reference for navigating personality differences to spread throughout organizations and networks. This focused effort on strengthening working relationships pays off quickly with better individual and group results.
Access the portal and:
Get or review personalized assessment debriefs.
Compare profiles with coworkers and teams for fresh insight on how to approach conversations, presentations, and performance reviews.
Access customized, real-time coaching on how to craft messages, prep for meetings, or enter high-stakes conversations.
